Ali Cammelletti

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Ali Cammelletti of Cammelletti Consulting has more than 28 years of experience in the hospitality industry. She has served in many capacities within the industry, from working as a frontline restaurant and lodging employee to building and owning a successful event-planning business. She currently runs a consulting company that coaches and trains frontline staff and managers and helps them improve their leadership skills. Visit www.cammelletticonsulting.com for more details.

    About Ali Cammelletti

    Ali Cammelletti of Cammelletti Consulting has more than 28 years of experience in the hospitality industry. She has served in many capacities within the industry, from working as a frontline restaurant and lodging employee to building and owning a successful event-planning business. She currently runs a consulting company that coaches and trains frontline staff and managers and helps them improve their leadership skills. Visit www.cammelletticonsulting.com for more details.

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    Here are my most recent posts

  • Customer Service for Vacation Rental Professionals
    Why Coaching Soft Skills is so Different from Training Hard Skills

    According to LinkedIn data, 57 percent of senior leaders feel soft skills are more important than hard...

  • Industry News for Vacation Rental Managers
    Self-Care in an Industry of Service

    Having grown up in the hospitality industry, I was taught to always put the guest’s needs first....

  • Customer Service for Vacation Rental Professionals
    Is Texting the New Email for Vacation Rental Managers? Giving Great Service While Texting 

    Communication via texting is rapidly increasing as we all see every day. Now when I dine out at a restaurant...

  • Customer Service for Vacation Rental Professionals
    Building Trust with Employees and Guests in Today’s World

    Most people are familiar with the concept of trust when it comes to personal relationships, but what...

  • Customer Service for Vacation Rental Professionals
    Friendly Upselling One Call at a Time

    There are many ways to upsell in today’s world, yet before talking about upselling, there is a...

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