Designed for company owners, general managers, executive housekeepers, and housekeeping coordinators, this Housekeeping and Maintenance Seminar provides the latest news, up-to-date information and education to take your housekeeping department to the next level and give your company the ultimate competitive advantage.
Check out the agenda below. Space is limited to the first 80 attendees.
When: April 30 and May 1, 2013
Where: San Diego Hilton Mission Valley. You can book online or by calling 619-297-5466. Booking code PRH.
Times: Continental Breakfast each day 8:30am. Class starts at 9am
Cost: Prior to April 14, 2013: $210 per person. After April 14, $260 per person.
To Register: Go to www.proresort.net and click on the seminar tab at the top of the page.
Day One Agenda
8:30-9am Continental (included in fee). Come see old colleagues and meet new friends.
9am-Noon The Twelve Fundamentals of an Effective Housekeeping Program.
Everything you ever wanted to know about how to build an effective housekeeping department from standard setting, piece rates versus hourly, subs versus employees and so much more. All attendees will get the PowerPoint of the session as well as many supporting documents.Hold on tight-we go really fast through dozens of topics!!!
Noon to 1:15 Buffet luncheon as group (included in fee)
1:15-4:15 Effective and Profitable Maintenance Programs and How to Achieve Them.
Learn how to achieve “zero based workorders” and issues with many workorder systems. See scheduling alternatives you may never have considered. Want to develop a maintenance plan to offer your homeowners? We will be doing that and much more.
Day Two Agenda
8:30 to 9am Continental (Included in fee)
9am to Noon: Housekeeping from A to Z
Adding a housekeeper or a subcontractor? We will discuss all topics from recruiting to hiring- even how to interview a housekeeper or sub- and then equipping and training!! As well as what is legal and what is not. This session alone is worth the attendance fee.
Noon to 1:15 Buffet luncheon as group (included in fee)
1:15-4:15 Linen Systems
You may not have a laundry but if you provide linens your losses are probably too high. We will explore all 5 linen systems and the advantages and disadvantages of each as well as the ways shrinkage occurs and how we can plug those holes. Pack-making and distribution tips, guest use and abuse of linens and more!!!
Hosted by industry expert Steve Craig of Pro Resort, these seminars are fast-paced and never boring. Here are just a few comments from his recent “Dream” seminar in Orlando, FL:
• Jim Kitts, Owner, Carolina Beach Realty: “Thanks again for a great couple of days. Lots of info and lots to digest. I really feel that we walked away with a lot of helpful info. Now, the important part is putting it into motion, using what we learned.”
• Nita Decker¸Georgia Mountain: “OH my gosh loved loved loved it!!! We left with so much info. Thank you. We are very interested in talking with you about coming here to help our housekeeping department. Steve, thank you.”
• Miller Hawkins, Booe Realty: “Wow! What a conference! I cannot say anything but rave reviews from the past several days spent at your conference in Orlando. You did a remarkable job.”
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