HomeAway Software has been providing and maintaining websites for hundreds of professional property management companies who use its market-leading Escapia software platform since purchasing the software company in 2010.
However, Expedia-owned HomeAway recently announced that property management clients who currently use HomeAway-provided websites will no longer be able to access their company websites as of May 2019.
“As of May 2019, we will no longer support Escapia Web or provide a HomeAway-powered website solution for Escapia customers,” a HomeAway spokesperson said. “We continue to support and offer all other Escapia features, including our Glad To Have You guest hospitality app and auto responder products, and our comprehensive Escapia lead management system.”
Update from HomeAway (10/24, 11:30 et): “Support for the current Escapia Web Portal will be discontinued on May 31, 2019, though HomeAway Software will continue to support the Escapia Booking Engine and all API integrations, as well as other HomeAway Software website partners and third-party solutions.”
“Escapia Web Portal was becoming outdated and there are many 3rd parties who provide state-of-the-art web capabilities, which we think is important for our customers. We are focusing on key initiatives around performance and pricing and decided to partner with a company that could bring value to our customers, ” he added. “Bluetent is our preferred partner, following an extensive RFP process. However, customers are free to use any website provider.”
The scale-back in HomeAway’s software division is not limited to websites. HomeAway Software is also retiring one of its software platforms, PropertyPlus, in 2019.
According to HomeAway, Escapia customers who are currently using its websites have until May 2019 to switch to one of the following options:
Option #1: Rezfusion Essential from Bluetent
As HomeAway’s preferred website provider, Bluetent provides full website solutions with top-tier designs, SEO functionality and exceptional security and PCI compliance. Bluetent created an integrated website platform with custom features and preferred pricing exclusively for HomeAway Software users called Rezfusion Essential.
Option #2: Full Website Solution from HomeAway Software Partners
Choose a full website solution from a HomeAway Software partner for a proven website solution designed for vacation rental property managers.
Option #3: Self-Managed Website with Escapia Booking Engine
This is the do-it-yourself option that lets you buy, build, manage and host your own website from hosting companies like GoDaddy, SiteGround, or HostGator. Once you build your website, you can plug in the Escapia Booking Engine to enable online reservations.
Option #4: Full Custom Website and API Booking Engine
This option gives you or a third party the option of a fully custom website, built just for you, and an online booking experience that is powered through integration to your HomeAway Software APIs. This option gives you the ultimate in flexibility, but may also be a more expensive solution.