Amy Hinote is the founder and editor-in-chief of VRM Intel Magazine, which provides news, information and resources for the professionally managed vacation rental industry.
With a background in finance and over 14 years in the vacation rental industry, Hinote has worked with property management companies, technology companies, intermediaries and investors, and provides insider information about the growing vacation rental industry. She also founded the data company, now known as Key Data Dashboard, which provides aggregated market intelligence and reporting for vacation rental managers. Hinote resides between Alabama's Gulf Coast and Evanston, Illinois.
More in Industry News for Vacation Rental Managers
PMT, Property Manager Tools, the leader in automated quote responder technology, has launched their “Click and Go” Mobile Guest App for the vacation rental industry, with no download required. It works on any device, and is part of the GoVacation.mobiTM network where guests can use one URL to connect with any of the participating Property Managers.
Robert Simmons, Co-Founder, Marketing Director, states “Our goal was to give guests what they wanted in a Guest Service App. So when we surveyed the guests, we found 80% said they preferred a Web App over an App Store app to use during their stay. And, the ‘Share My App’ feature lets all guests in the party use the app without the need to download from an App Store. Guests are eager to access their info, and are looking for a one click option.”
Instant access extends to Property Managers as well. They can sign up, customize and deliver the content to their guests immediately.
We also designed the app to be self-service so no setup fee is required. This means that Property Managers can configure and release their app, then grow it while serving their guests. PMT does provide the option of Professional Services if needed for even more enhanced features. And since Web apps are much less costly to deliver, PMT’s solution costs the Property Manager half of what others charge for the service.
Doug Rein, Co-Founder, Technology Lead notes: “PMT’s Guest Mobile App is seamlessly upgradable. So, guests will never be bothered with prompts to reinstall. When we add a feature, your guests see it right away. For example, when we added the ‘Survey’ feature, Property Managers were posting surveys and getting responses within a few hours. In the same way, the information you publish reaches your guests the moment you enter it.”
With nothing to install, there is also nothing to delete. In downloadable Apps, the guest removes the app when they complete their stay. PMT’s solution remains available, and you can even include the instant login link the next time you market to the guest.
PMT, Property Manager Tools, LLC launched in 2011 with the goal of using automation to make Property Managers more profitable. They offer a growing suite of solutions that work individually or together, including their innovative auto quote responder, which introduced auto-suggest to the industry.